Effects of e-governance on public service processes
Stream 3 – Expert exchange
Time: 11:05 – 11:25
Starting from last year’s comparison between Estonia’s and Switzerland’s status in terms of e-governance and the conclusion of needing to rethink public service processes, this presentation shares some insights on
- why they are so crucial for public service delivery and
- how they affect the way we need to manage personal data.
![Davos Digital Forum Tobias Koch Davos Digital Forum - Digitalisierung in der Praxis mit Anwendungsbeispielen](https://i0.wp.com/davosdigitalforum.ch/wp-content/uploads/2020/02/Davos-Digital-Forum-Tobias-Koch.jpg?fit=1024%2C1024&ssl=1)
Tobias Koch
Cybernetica
Especially recommended for:
- Smart City responsible
- e-Government responsible
- politicians